Our partners

Every company is judged by the company it keeps. So we’re proud to partner with leading professional services businesses that share our commitment to putting trust in every booking.

Universal Partners FX
Xeinadin Group
PROFIT
Your Payments Team
Travlaw
ETOA
HSBC
Travelgenix
Universal Partners FX (UPFX)

Universal Partners are the fastest growing FX company in the UK, with over 20,000 corporate clients globally. Many of whom are in the travel sector due to their partnership with ABTA and PTS.

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How UPFX add real value to your payments
Same-day FX transfers sent via Swift payment network
Zero wire fees on all international payments
A dedicated account manager with over 10 years industry experience and a background in travel
Bespoke FX solutions to protect your business
As a PTS member you will have a dedicated account manager to help support your business with a deep understanding of your objectives around currency. Your account manager has over 10 years’ experience in financial services as well as a strong background in travel both in the UK and overseas. PTS are contracted to favourable exchange rates to what you are offered elsewhere. Keeping all transactions “in house” also ensures a top level of security and if there are payment
queries along the way you. Keeping all transactions “in house” also ensures a top level of security and if there are payment queries along the way you will have the support of both UPFX and of course PTS. Security of funds is at the heart of what we do. We value transparency when dealing with large sums on behalf of our clients. Funds are always held in segregated client accounts meaning that as well as the protection offered by PTS, your currency is also safe with UPFX.
Xeinadin Group

The Protected Trust Services (PTS) travel trust account is managed by independent trustee, Xeinadin, formerly known as Elman Wall.

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How Xeinadin Make PTS Membership Better
Providing an independent trust account you can actually trust
Allowing consumers to feel secure knowing that their money is protected
Efficient payment approval that won’t delay your business
Experts in their field, providing proper security
Xeinadin are a leading travel industry specialist firm of chartered accountants and are separate from PTS to ensure independence and security. All payments leaving the PTS trust account must be authorised by the trustees. This is a quick and simple process due to the PTS software system and stringent checks in head office throughout the process.
Whether it’s security for you and your business, or for your loyal customers, Xeinadin provide trust to all involved by removing immediate access to monies from those who would profit. They release monies for verified payments efficiently, meaning that even with such all-encompassing protection, your business can run and grow without delay.
PROFIT

Prevention of Fraud in Travel was founded to protect travel businesses and consumers alike from the affects of fraud.

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How PROFiT Work with PTS to Protect You
Prevention of Fraud In Travel (PROFiT) was founded by Barry Gooch in 2009 to support both consumers and business to prevent fraud in travel. It is also a founding member of The Global Cyber Alliance. The GCA’s mission is to work together to eradicate systemic cyber risk.
Cyber security, fraudulent transactions and fraudulent business operators are monitored and communicated to the travel industry through PROFiT to help ensure the travel consumer is protected. It also ensures, that through leading travel companies collaborating with PROFiT we all work together to protect our members and travel businesses.
Your Payments Team

Your Payments Team help PTS to provide excellent quality, service, and rates on card payments services (merchant services) for our trusted members.

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How Your Payments Team Add Real Value to PTS
Members can now acquire card payment services without all the usual stress
Your Payments Team ensures each member can run their business uninterrupted
Because of the trust account, card acquiree with PTS is incredibly affordable
Applications through PTS are quicker and simpler than ever
PTS has partnered with Your Payments Team to offer individual merchant services to PTS members. The majority of travel companies require the facility to be able to take credit card and debit card payments from customers but merchant facilities are incredibly difficult to secure. The travel industry is considered high risk so obtaining merchant facilities becomes an arduous chore and if success comes with the attachment of high charges.
However, PTS manage to secure credit card facilities for 99% of our members with the most successful rates in the industry. The Payment Services Regulation 2017 – Applicable to travel business came into effect in January 2018. Card charges are more important to consider than ever since it has become a further overhead and must be absorbed by the company and not the consumer.
Travlaw

Travlaw are the experts to go to for legal advice in the UK travel industry. Whatever you’re dealing with, they ensure you understand how to run your business with care.

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How Travlaw Make PTS Membership Better
Protected Trust Services (PTS) work with Travlaw for expert legal advice in travel for all our members. Travlaw is a full-service law firm with a niche in the travel industry. They provide commercially sound advice for travel businesses on regulatory work, litigation, commercial, employment law and intellectual property, and more. All of their services are tailored to the needs of the travel industry.
They have an approachable team that can guide you in your legal travel needs with clear, concise advice. Their team is full of experts in matters affecting the travel sector, including Package Travel Regulations, ATOL, and more general matters surrounding the functions of your business.
ETOA

The European Tourism Association (ETOA) is the leading trade association for tour operators and suppliers with business in European destinations. 

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How ETOA Support PTS Members
The European Tourism Association (ETOA) is the leading trade association for tour operators and suppliers with business in European destinations. Over 900 members contribute more than €12bn of business within Europe and include tour and online operators, intermediaries and wholesalers; European tourist boards, hotels, attractions and other tourism suppliers.
Protected Trust Services are proud to be working alongside one of the key European associations working towards greater communication and opportunity for independent tour operators.
HSBC

HSBC are supporting the financial health of individuals, businesses and communities across the UK – now and for the future. PTS have been running our trust account service with HSBC as a trusted expert for many years.

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Travelgenix

Travelgenix provide website building services for travel businesses, using their expertise in both technology and travel to support the industry.

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How Travelgenix Work with PTS Members
Build your own travel business website with experts
Integrate booking platforms with top suppliers
Get discounted rates on your specialist site
Connect your website to the PTS system for an optimised booking experience

Don’t call us, we’ll call you.

Our friendly team is always here to help. So if you’re thinking of becoming a PTS Member but would like to talk about how we can help with your specific needs, book a no-obligation callback with one of our travel industry experts today.

All about membership

As a PTS member, you would have access to our secure trust account solution, complete PTR compliance, and the freedom to run your business.

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About PTS

We believe in providing all the foundational support you need, without all the restrictions. It’s that simple!

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Find a member

We want you to have trust in every booking. Check here to confirm that your chosen travel seller is a PTS Member.

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