It was announced on Thursday the 3rd of March that the French vaccine pass will be removed from domestic use following Monday the 14th of March. After a long winter ski season where the French vaccine pass caused a lot of stagnation in bookings and created a large amount of testing for visiting teenagers…
read moreAs we near the end of the first quarter of 2022, the excellent news that is coming out in the travel industry is not losing momentum. With the beginning of March comes the news that Barbados, Italy, Dubai, and Sri Lanka will relax restrictions for UK travellers. As the travel industry has adapted over the…
read moreAfter many complaints in the industry pertaining to the complicated and messy state of Covid rules in Europe, the EU plan to simplify rules for all fully vaccinated travellers, including Brits. In recent months, the fluctuating restrictions in the EU states have caused a lot of discussion concern around consumer confidence. With some EU states…
read moreOn February 14th, the Protected Trust Services (PTS) team were excited to launch the new PTS website, expanded after a lot of discussion with members and the team to provide a supportive platform for your consumers. Since 2019 PTS has seen a lot of changes and expanded exponentially, with more and more travel businesses…
read moreDoing thorough research on destinations and keeping up to date with possible issues tour operators could have an obligation to resolve is important to keep consumers safe. Of course, this can vary from travel agents to tour operators, and it's important to know news page or check in at one of their live Hot Topic sessions. …
read moreWith all the confusion and debate surrounding 2021 and the Covid-19 pandemic, it's even more crucial than ever to be well informed. Especially in the travel industry, there is a lot of precautions, restrictions, destination requirements, and advice that consumers need to ensure their safety. What Information Needs to Be Provided on Travel Requirements? To…
read moreOne of the keys to a great travel business is providing excellent consumer protection. Whether you're selling domestic holidays, business trips, group activities, adventure holidays, or something else, giving your consumers the confidence to book with you again and again makes a huge difference. And consumer retention isn't the only great show of consumer confidence.…
read moreInterestingly there was a firm focus on the increasing number of unlicensed tour operators from outside the EU. The number of unlicensed traders marketing directly to UK consumers is increasing, especially through travel exhibitions and online. This is where giving attention to consumer protection in travel is key. Speaking at this year’s AITO conference in…
read moreTo ensure that we remain at the forefront of industry insight, the Protected Trust Services team regularly attends travel and related events across the world. One such event in 2017 was the
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