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The importance of consumer protection.
Ensuring that consumers are protected is the cornerstone of every good travel company. Travel sellers have legal obligations as well as financial considerations when it comes to consumer rights. So every PTS Member can operate in the knowledge that every penny of their customers’ money is protected by our Trust Account and ATOL Protection, and that they are fully compliant with PTR. Whatever you need to plan, book, secure and insure your customers’ trips, it’s all included or easy to arrange through your PTS membership. So you can send more clients away happy, and they’ll keep coming back to a travel seller they know they can trust.
What's included with PTS membership?
An expert trust account model with multiple currencies
The ability to add your own suppliers, regardless of currency
PTS reconciles money daily so all consumers and members will be able to track their monies in real time
Fully package travel regulations compliant
Affordable and easy-to-understand currency hedging solutions
Build your perfect package
Whatever your individual needs, we can fill them. As a PTS member, you choose which tools and support you want from us, and we will provide.
Why should travel companies use PTS?
The PTS travel trust account was made to give the best protection to both you and your travellers, maintaining consumer confidence while allowing your business to run with top efficiency.
Independent trustees monitor and approve payments to ensure consumers stay protected
The team reconcile daily and separate fund to ensure you and your customer can see exactly where their monies are
Payments can be made directly to suppliers and refunds directly to consumers, ensuring your business is not delayed
Consumers know you cannot claim profits until their holiday is paid for, so they are confident in becoming loyal travellers
Why is transparency important?
Travel is a naturally risky business. Even the least experienced consumer knows that there can be hiccups. But gaining consumer confidence doesn’t have to be difficult. Loyal travellers just want to know that you’re going to provide a fantastic holiday, and you’re going to protect them while you do it. With the transparency of the PTS travel trust account system, they don’t have to worry, they can travel with peace of mind, knowing exactly where their money is, and if something does go wrong? No big deal, you’re with PTS.
Don’t call us, we’ll call you.
Our friendly team is always here to help. So if you’re thinking of becoming a PTS Member but would like to talk about how we can help with your specific needs, book a no-obligation callback with one of our travel industry experts today.
Other Features
Consumer Protection
Trust Account Protection is at the heart of what we do, keeping every booking safe.
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Currency Hedging
We host multiple currency trust accounts, to protect every member’s profit margins.
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Member Support
We’re here to keep every Member compliant and efficient, with up to 40% lower admin.
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All about membership
As a PTS member, you would have access to our secure trust account solution, complete PTR compliance, and the freedom to run your business.
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About PTS
We believe in providing all the foundational support you need, without all the restrictions. It’s that simple!
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Find a member
We want you to have trust in every booking. Check here to confirm that your chosen travel seller is a PTS Member.
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