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SFI/SAFI
Whatever lies ahead, we’re right behind you.
Finding the balance between business growth and maintaining good financial protection for your consumers can be difficult. But if you need to pay suppliers from trust before your customers travel, but you still want to provide adequate financial protection, Supplier Failure Insurance and Scheduled Airline Failure Insurance policies allow this.
The importance of consumer protection.
Ensuring that consumers are protected is the cornerstone of every good travel company. Travel sellers have legal obligations as well as financial considerations when it comes to consumer rights. So every PTS Member can operate in the knowledge that every penny of their customers’ money is protected by our Trust Account and ATOL Protection, and that they are fully compliant with PTR. But there is a gap when paying suppliers prior to travel going ahead where extra financial protection may be necessary, and for this, the SFI and SAFI that PTS provide can cover your customers and business with little hassle.
What’s included with PTS membership?
PTS Members all enjoy Trust Account Protection, and the choice of either Franchise or Independent ATOL Protection, plus a wide range of specialist products and services to help keep you safe, profitable and PTR compliant.
An expert trust account model
Supplier insurance to allow your business to keep running with consumer confidence
Consumers can ensure that a travel company is a PTS member before booking for peace of mind
Full transparency and Direct contact to PTS for consumers
PTS reconciles money daily so all consumers and members will be able to track their monies in real time
Build your perfect package
Whatever your individual needs, we can fill them. As a PTS member, you choose which tools and support you want from us, and we will provide.
Why Should Travel Companies Provide Consumer Protection?
Legally, all travel companies, travel agents, and tour operators are required to comply with the Package Travel Regulations to provide consumer protection. This means:
What do SFI and SAFI cover?
SFI and SAFI policies in favour of the Trust Account ensure that payments to suppliers are Package Travel Regulation Compliant. You will need Supplier Failure Insurance (SFI) if you need monies released from trust to pay a supplier before the consumer’s holiday begins. Money won’t be released from the PTS trust without SFI to ensure the consumer monies are always protected. You will need Scheduled Airline Failure Insurance (SAFI) if you need monies released from trust to pay an airline in advance of the consumer’s holiday.
Don’t call us, we’ll call you.
Our friendly team is always here to help. So if you’re thinking of becoming a PTS Member but would like to talk about how we can help with your specific needs, book a no-obligation callback with one of our travel industry experts today.
Other Features
Consumer Protection
Trust Account Protection is at the heart of what we do, keeping every booking safe.
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Currency Hedging
We host multiple currency trust accounts, to protect every member’s profit margins.
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Member Support
We’re here to keep every Member compliant and efficient, with up to 40% lower admin.
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All about membership
As a PTS member, you would have access to our secure trust account solution, complete PTR compliance, and the freedom to run your business.
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About PTS
We believe in providing all the foundational support you need, without all the restrictions. It’s that simple!
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Find a member
We want you to have trust in every booking. Check here to confirm that your chosen travel seller is a PTS Member.
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